SAP Workflow ensures " the right work is brought in the right sequence at the right time to the right people". It is a tool designed to facilitate and automate business processes that require tasks to be performed by people. ... For example, a Manager could use workflow to approve a vacation request from an employee
Workflow processes are delivered as content in the SAP Business Suite. Additionally, customers can not only enhance those workflows provided by SAP, but they can also create their own workflows. SAP Business Workflow is at the heart of the SAP system.