C4 Customer Experience Techno-functional Training
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Quick Preview of the C4X course with an introduction video
C4 Customer Experience is an umbrella term for combined customer experience solutions. After completing acquisitions of market leaders such as Gigya, and CallidusCloud, C4 now ties together solutions to support all front-office functions, including consumer data protection, marketing, commerce, sales, and customer service. It is an integrated portfolio of cloud solutions, designed to modernize the sales-only focus of legacy CRM products.
The Cloud for Customer Experience online training aims at making you a pro at managing customer relationships for your organization with this complete, robust, and mature solution.
Did you Know
Following are some interesting facts about C4 Experience−
Cloud for Customer Experience solution is available from June 20, 2011.
C4C is available in 19 languages as of May 2015.
You can easily integrate C4 Customer Experience solution to ERP, CRM, and Outlook using NW Process Integration or Cloud Integration CPI for standard scenarios.
C4X is a new product based on SaaS (software as a service), PaaS (Platform as a service) and IaaS (Infrastructure as a service).
C4X connectors are available for popular middleware like Dell Boomi for cloud integration, Informatica, MuleSoft for application integration, etc.
1. Basic knowledge of ERP, CRM and basic knowledge of Sales, Service or Marketing processes
Who should attend this Training?
1. Anyone interested in CRM and New Customer experience
2. Solution Consultants
3. Application Developers
4. Integration Consultants
5. CRM Functional and Technical Consultants
How will I perform the practical sessions in Online training?
For online training, We provide a C4C Tenant for you to practice the course, this will be an extra cost on participants. The complete course material in pdf format, reference materials, course code is provided to trainees. We conduct online sessions through any of the available requirements like Skype, WebEx, GoToMeeting, Webinar, etc.
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