C4 Customer Experience Techno-functional Training

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On Going

You can join the current batch which is on-going and cover missed classed by Videos.

Start Date:  16th Dec 2019

Expected End Date:  4th March 2020
Timings will be Weekdays 7-15-8.45 AM IST
Duration : 30 Hours

Upcoming

Wait for next available LIVE batch

Expected Start Date: 25th March 2020

Expected End Date:  4th June 2020
 Timings will be Weekdays- Wed, Thu & Fri

7:30 AM to 8:30 AM IST

 Duration: 35-40 Hours

Video Mode

Start your learning instantly with our video mode of training.

Please make the payment and get the access of videos, Access will last fro 8 months from the day of payment. Check course screenshot below.

Quick Preview of the C4X    course  with an introduction video

C4 Customer Experience is an umbrella term for combined customer experience solutions. After completing acquisitions of market leaders such as Gigya, and CallidusCloud, C4 now ties together solutions to support all front-office functions, including consumer data protection, marketing, commerce, sales, and customer service. It is an integrated portfolio of cloud solutions, designed to modernize the sales-only focus of legacy CRM products.

Description

The Cloud for Customer Experience online training aims at making you a pro at managing customer relationships for your organization with this complete, robust, and mature solution. 

Did you Know

Following are some interesting facts about C4 Experience−

  • Cloud for Customer Experience solution is available from June 20, 2011.

  • C4C is available in 19 languages as of May 2015.

  • You can easily integrate C4 Customer Experience solution to ERP, CRM, and Outlook using NW Process Integration or Cloud Integration CPI for standard scenarios.

  • C4X is a new product based on SaaS (software as a service), PaaS (Platform as a service) and IaaS (Infrastructure as a service).

  • C4X connectors are available for popular middleware like Dell Boomi for cloud integration, Informatica, MuleSoft for application integration, etc.

Pre-requisites

1. Basic knowledge of ERP, CRM and basic knowledge of Sales, Service or Marketing processes

Who should attend this Training?

1. Anyone interested in CRM and New Customer experience
2. Solution Consultants
3. Application Developers
4. Integration Consultants
5. CRM Functional and Technical Consultants
 

How will I perform the practical sessions in Online training?

For online training, We provide a C4C Tenant for you to practice the course, this will be an extra cost on participants. The complete course material in pdf format, reference materials, course code is provided to trainees. We conduct online sessions through any of the available requirements like Skype, WebEx, GoToMeeting, Webinar, etc.

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